INSTALLATION TECHNICIAN

Job Description

The Installation Technician will be responsible for the installation of residential cable products and services. The Broadband Technician must be able to deliver superior quality and strong customer service on every job they touch.

Responsibilities:

This position is responsible for the following tasks:

  • Perform installations, upgrades and repairs of residential cable products and services.

  • Installation of aerial and underground cable drops and outlets.

  • Install and configure customer computers, wireless routers, television sets, cable set-top equipment and other similar equipment.

  • Maintain minimum benchmarks on client and company performance metrics.

  • Help with field training of new employees who are going through the company training program.

  • Carry out all work performed in the safest possible manner; following all internal safety guidelines and requirements.

  • Maintain all assigned assets such as test meter, safety equipment, ladders and etc.

  • Manage, track and organize client equipment and small parts. Must be able to account for the usage of all equipment.

  • Maintain a clean and organized company vehicle. Ensure all routine maintenance is completed timely and any problems with vehicle are immediately reported to local management.

  • Perform other duties as assigned.

Requirements:

This position is responsible for the following tasks:

  • Perform installations, upgrades and repairs of residential cable products and services.

  • Installation of aerial and underground cable drops and outlets.

  • Install and configure customer computers, wireless routers, television sets, cable set-top equipment and other similar equipment.

  • Maintain minimum benchmarks on client and company performance metrics.

  • Help with field training of new employees who are going through the company training program.

  • Carry out all work performed in the safest possible manner; following all internal safety guidelines and requirements.

  • Maintain all assigned assets such as test meter, safety equipment, ladders and etc.

  • Manage, track and organize client equipment and small parts. Must be able to account for the usage of all equipment.

  • Maintain a clean and organized company vehicle. Ensure all routine maintenance is completed timely and any problems with vehicle are immediately reported to local management.

  • Perform other duties as assigned.

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